Welcome to Nassau OTB Entertainment's BetNowNY Account Wagering, where one account does it all!

You can use the same Nassau OTB Permanent Wagering Account or BetNowNY Players Club number and PIN to wager:

• in Nassau OTB branches, the Race Palace and Fast Track locations;
• via the Touch Tone (IVR) system and live telephone operators;
• and online at Nassauotb.com, a.k.a. BetNowNY.com (internet wagering is available only to New York State residents located in New York State).

Existing Accounts

If you already have a Nassau OTB Telephone Account, Money Card or BetNowNY Players Club card, you can use the same account number and PIN to wager online, on the telephone and in Nassau OTB branches, The Race Palace and Fast Track locations. Please read and accept the Terms and Conditions for this website, which include the Nassau OTB Permanent Wagering Account Rules, before you login.

BetNowNY Players Club

The BetNowNY Players Club is the premier rewards and account wagering program. Members earn rewards by wagering a minimum of $2,000 a month. The more you play, the more we pay.

Click here for more information regarding the Players Club

Open An Account

Click here to open a Nassau OTB wagering account online

Or

To open an account in person or by mail you must read and accept the Nassau OTB Permanent Wagering Account Rules, complete all required information on the application, submit a copy of your driver's license or government issued picture identification, and make an initial deposit of $10 dollars or more. Nassau OTB Permanent Wagering Account Rules and application form are provided below. When complete, you may submit it in one of the following ways:

• In person at any Nassau OTB branch location or the Race Palace. Click here for branch locations, addresses and hours of operation.
• By mail to:
  Customer Service
  Nassau Regional Off-Track Betting Corporation
  P.O. Box 671
  Mineola, NY 11501

Patrons must be at least 21 years of age.

Nassau OTB will verify account holder's age, social security number, and residency prior to opening the account.

If you have a questions please call Customer Service at 516-572-2800 ext 178 or 179.

All copies should be legible to avoid delays in processing.

Click here for account wagering application form. (PDF format)

Click here for Nassau OTB Permanent Account Rules including Check Deposit Requirements and Money Order Deposit Requirements. (PDF Format)

Initial deposit minimum for a new account is $10. You may fund your account by cash, money order or personal check (please refer to check and money order deposit requirements attached to the account rules). DO NOT MAIL CASH.

Please read and accept the Terms and Conditions for this website before you login.

Deposits

Deposits to your account can be made several different and convenient ways:

DEPOSIT NOW ACH TRANSFER

FREE electronic transfers from your bank account to your Nassau OTB wagering account.

Funds can be deposited immediately: up to $50 for the first 5 bank days, then up to $1,000 every 5 bank days. Contact Customer Service to apply for higher limits.

ACH is the best way to fund your account if you can't get to your nearest OTB branch or Fast Track.

Login to fund your account via ACH Deposit Now transfers.

DEPOSIT NOW CREDIT AND DEBIT CARD TRANSFER

Transfer funds from your MasterCard® or Visa® credit and debit card (if gambling transactions are permitted by your bank) to your Nassau OTB wagering account. Funds can be deposited immediately into your wagering account. The system is secure; we never store your card information and the information that is transferred is encrypted.

Login to deposit funds via DEPOSIT NOW Card Transfer.

BY MAIL CHECKS AND MONEY ORDERS

If you wish to deposit funds to your account, complete a deposit slip and mail it with your check or money order ( DO NOT SEND CASH) to: Customer Service Nassau Regional Off-Track Betting Corporation P.O. Box 671 Mineola, NY 11501

Click to download deposit form.

Checks and money order deposits may be made by mail or in person at any Nassau OTB branch, the Race Palace or Customer Service. Click here for Requirements for Deposits to Nassau OTB Permanent Wagering Account by Personal Check or Money Order or Requirements for Deposits to Nassau OTB Permanent Wagering Accounts by Bank or Travelers Check. All check or money order deposits should include a deposit slip to ensure accuracy. Click here to download the deposit slip or contact Customer Service at 516-572-2800 ext. 178 or 179.

ONSITE CASH DEPOSIT

Cash or voucher deposits can be made at the self-service at any Nassau OTB branch, Fast Track location, or the Race Palace. To make a cash or cash voucher deposit at a self service terminal:

1. Insert and remove your account card.
2. Enter your PIN number.
3. Deposit your cash voucher (or, if using a cash accepting machine, insert cash).
4. Select the "deposit" button on the screen.
5. When directed, insert your account card to confirm the transaction.
6. Your new balance will be immediately posted to your account. Verify your balance.
7. Begin wagering or select FINISH.
8. You will be issued a receipt for your deposit.

Cash deposits can also be made at teller terminals at any Nassau OTB branch, or the Race Palace.

ONSITE CHECK AND MONEY ORDER DEPOSITS

Checks and money order deposits may be made by mail or in person at any Nassau OTB branch or, the Race Palace. Funds will be deposited to the wagering account on the next bank day.Click here for Personal Check or Money Order Deposit Requirements or Bank or Traveler's Check Deposit Requirements. All check or money order deposits should include a deposit slip to ensure accuracy. Click here to download the deposit slip or contact Customer Service at 516-572-2800 ext. 178 or 179. RETURNED CHECKS: Checks returned due to insufficient funds shall result in the account being locked until the deposit is covered. Please make sure to have enough funds available to cover each transaction, as your check will be deposited immediately. Nassau OTB reserves the right to utilize your personal account wagering funds to cover unpaid checks at its own discretion. Return check fees may apply.

BY TELEPHONE OTBPay ACH TRANSFERS

ACH deposits from your bank account can be made by calling OTBPay.

Call 866-LOAD-OTB (866-562-3682). Press 3 to register by phone and make your first transfer.

Your funds will be available in your wagering account within a few minutes.

Availability of Funds:

There is no hold on funds.

Fees:

$1.00 to $100	$4.50
$100 to $300	4.5%
$301 to $1,000	6.5%

Limits:

The limit for a new customer's first transaction is $100. Once your first ACH clears in 3 banking days, your limit is increased to $300. After additional transactions with OTBPay, your limit is increased to $1000. The limit is the maximum amount that is outstanding (i.e. has not yet cleared the banking network).

There is a limit of 2 deposits per day per customer.

Hours:

OTBPay is available Monday & Tuesday 10 a.m. to 6 p.m. and Wednesday thru Sunday 10 a.m. to 8 p.m.

Return Fees and Actions:

If an OTBPay ACH transaction is returned for any reason, the wagering account will be locked until the returned ACH is paid in full including the return fee of $50.00. Customers can pay with a credit/debit card at which time their wagering account and OTBPay privileges are reinstated immediately.

OTBPay is a product of Money Movers Of America, Inc. and has no corporate affiliation with Nassau OTB.

OTBPay is separate from Deposit Now ACH and any other funding method offered on nassauotb.com

Withdrawals

A withdrawal from your account can be made several different convenient ways.

Please note that your PIN will be needed to make such transactions and, for security purposes, you should not release your PIN to anyone.

BY MAIL

If you wish to have some or all of your balance mailed to you, simply complete a withdrawal slip (pdf) and mail it to:

Customer Service
Nassau Regional Off-Track Betting Corporation
P.O. Box 671
Mineola, NY 11501

Checks will be mailed out within three (3) business days of receipt. All mail-withdrawal requests must arrive with a withdrawal slip to ensure accuracy. Withdrawal slips are available on-line or by calling the Customer Service at 516-572-2800 ext. 178 or 179.

AT NOTB BRANCHES, THE RACE PALACE AND FAST TRACK LOCATIONS

Cash voucher withdrawals may be made in person at all Nassau OTB locations during operating hours through any self-service terminal. Click here for Nassau OTB locations. To make a cash voucher withdrawal follow these simple steps:

• Insert and remove your Money Card
• Select the withdrawal option
• Insert and remove your Money Card
• Enter the amount of your withdrawal

You will receive a credit voucher for the amount specified. You can take this voucher to any teller to obtain cash.

WATCH FOR NEW WITHDRAWAL DEVELOPMENTS

Nassau OTB is working to improve your online wagering experience. Please check back for new exciting and convenient ways to withdraw funds from your account.

Touch Tone

Call the touch tone system at 1-877-TELBETT (1-877-835-2388).

The following links will provide you with all the information that you need to wager using the touch tone system.

The files are in PDF format and you will need Adobe Acrobat viewer to open them: http://www.adobe.com/products/acrobat/readstep2.html

Click here for the Touch Tone Betting Guide.

Click here for the Touch Tone Track and Wager Codes.

Live Operator

Call the live operator telephone betting center at 1-800-TELBETS (1-800-835-2387).

Click here for the Live Operator Telephone Betting Guide.

Receive Track Prices

OTB waives the surcharge and you receive track prices for any winning wagers placed on a Permanent Wagering Account:

• Online on the internet at www.nassauotb.com
• At the Race Palace
• At other branch and Fast Track locations and via live operator or Touch Tone system, if your account has a balance of $300 or more at the beginning of the call or wager session.

Wager Cancellation Policy

All Permanent Account wagers placed via self-service wagering terminals, the internet, the touch-tonesystem and the live operators can be cancelled via:

• Operatorat 1-800-TELBETS (1-800-835-2387), during telephone betting operating hours.
• Self-service terminal at an OTB location, if 30 minutes or more remains before post time.
• Nassauotb.com, if 30 minutes or more remain before post time of the race, and the bet amount on a single entry (i.e. base amount) Win, Place, Show wager is $500 or less, or on a single combination on a Multiple, Exotic or Super-Exotic wager is $50 or less. Select Statement > Account Summary > the wager you wish to cancel > Cancel > Confirm.

Daily Accounts

Nassau OTB also provides Daily Accounts for use in the branches and the Race Palace.

Daily Account wagers can not be cancelled once they are confirmed.

Daily Account winning wagers only receive track prices if they are made at the Race Palace.

Customer Service

Please call Customer Service at 516-572-2800 extension 178 or 179 if you have any questions or require assistance.